PCFIXIT Technician Verification

Verify Your Technician

Use the technician verification tool below to confirm that the person assisting you is associated with an authorised service provider using MSP Process.

Verification is an additional security step designed to help customers confirm the identity of a technician before granting remote access, sharing information or proceeding with support.

Quick Verification Confirm technician details before proceeding.
Security First Do not provide passwords or codes unless you are confident who you are dealing with.
Need Help? Contact PCFIXIT if the verification result is unclear.
MSP Process

Technician Verification

Follow the instructions in the verification tool below. If the technician cannot be verified, do not continue with the support session until you have independently confirmed their identity.

Widget Not Loading?

Open the verification tool directly.

Some browser privacy settings, security software or network policies may prevent an embedded verification tool from loading correctly. If that happens, open the verification page directly in a new browser tab.

Open Verification Tool
Important Security Reminder

If something does not look right, stop the session.

A legitimate technician should not object to you verifying their identity. If the information shown in the verification tool does not match the person contacting you, or you are uncertain whether the request is genuine, stop the interaction and contact PCFIXIT independently using our published contact details.

Need Assistance?

Contact PCFIXIT directly.

If you are unable to verify a technician or have concerns about a support request, contact PCFIXIT before proceeding.

Call 07 5522 1120