Managed IT
Gold Coast managed IT services for supported users, systems and ongoing technology management.
PCFIXIT Business IT Solutions · Gold Coast
Business IT services on the Gold Coast
PCFIXIT brings business IT support, cybersecurity, Microsoft 365, backup and connectivity together from our Burleigh Heads base.
Choose a service below to understand how we can help. For ongoing management of your users and systems, start with ProactivCare managed IT services.
Business services
Explore the services your business needs
Microsoft 365
Email, account administration and migration with clear access and support responsibilities.
Cybersecurity
Business cybersecurity across identity, endpoints, email and recovery planning.
Backup and recovery
Backup and business continuity based on your data and recovery priorities.
Networks and Wi-Fi
Business network support for connectivity faults, coverage and planned upgrades.
Voice and internet
Business VoIP, 3CX and connectivity planned around the way staff work.
Cloud and hosting
Cloud, hosting and domain support with clear ownership of each service.
On-demand assistance
Discuss a specific support request and agree the assessment and scope.
Switching providers
Plan a provider handover covering access, services and responsibilities.
Other support pathways
Already a client, or looking for computer repairs?
Existing clients can access support and technician verification. For suitable residential work, see Gold Coast computer repairs. Office visits are by appointment.
Your questions
Frequently asked questions
Where is PCFIXIT based?
Our office is in Burleigh Heads on the Gold Coast. We arrange onsite assistance in supported local areas and remote support for suitable environments.
Can you support staff outside the Gold Coast?
Suitable supported users and devices can receive remote assistance across Australia. Physical work outside the local area requires separate arrangements.
Do all services come with every managed IT plan?
No. Your proposal and agreement define the services, responsibilities and exclusions for the selected scope.
Related services and next steps
PCFIXIT is based at Ste 4, 25 Township Drive, Burleigh Heads QLD 4220. Office visits are by appointment. View our service areas.
Find help for a specific IT requirement
Explore the scope and next steps for these services.
Talk to PCFIXIT
Start with what your business needs.
Tell us what is working, what is causing problems and what you want to improve.