PCFIXIT BUSINESS IT SOLUTIONS · GOLD COAST & AUSTRALIA

SMB1001 & CyberCert: build confidence in your business security

Turn cybersecurity questions into a clear plan. PCFIXIT helps small businesses understand their gaps, organise evidence and prepare for the certification process.

Based in Burleigh Heads · Supporting businesses since 2007

Why it matters to your business

Answer customer questions

Bring together information about how you protect accounts, devices and business data, so security discussions have a clear starting point.

Make priorities visible

Replace a scattered list of concerns with agreed actions, owners and evidence. Start with the gaps that matter to your business.

Connect technology and responsibility

Security also depends on staff practices, documentation and decisions. A preparation project helps identify who owns each part.

Understand the levels

CyberCert lists five SMB1001 levels: Bronze, Silver, Gold, Platinum and Diamond. The requirements and verification approach vary by level. Platinum and Diamond involve an external audit. Choose a target using the current standard, your risks and any customer requirements—not simply the badge you prefer.

Preparation is not certification

We can help review your supported environment, identify gaps and organise supporting information. Your business remains responsible for its declarations and decisions. PCFIXIT does not issue CyberCert certificates or promise that an application will succeed.

How ProactivCare fits

ProactivCare Readiness, Maturity and Resilience can support agreed operational controls and ongoing management. They are PCFIXIT service plans, not SMB1001 certification levels. We map the agreed service scope to your preparation work and identify anything requiring a separate project.

From questions to a practical plan

  1. Scope: agree the business systems, goals and responsibilities.
  2. Review: examine the information available and identify gaps.
  3. Prioritise: agree actions, owners and any separate project work.
  4. Revisit: check progress and update the plan as your environment changes.

The initial conversation defines the next step. It is not a completed assessment or a guarantee of compliance.

Frequently asked questions

What is the difference between SMB1001 and CyberCert?

SMB1001 is the cybersecurity standard. CyberCert provides certification against it. PCFIXIT supports preparation and agreed technical improvements.

Which certification level should we choose?

Choose a level after reviewing the current requirements, your business risks and any requirements from customers or other stakeholders. We can help you work through that discussion before committing to a scope.

What evidence should we prepare?

Start with a system inventory, account and administrator records, security settings, patching reports, backup and recovery records, and relevant staff procedures. The exact evidence depends on the current standard, target level and certification process.

Does ProactivCare automatically make us certified?

No. A managed service agreement does not confer certification. The supported environment, implemented controls, evidence and certification requirements must be considered separately.

How long does preparation take and what does it cost?

That depends on your starting position, target level, number of systems and remediation work. PCFIXIT scopes its assistance before quoting. Certification and any external audit fees must also be confirmed separately.

Can you help our existing IT team?

Contact us to discuss the systems in scope, access arrangements and responsibilities. Any assistance with your existing team or provider is agreed before work begins.

Explore your next step

Reference: CyberCert certification levels and current requirements. Confirm the applicable edition and requirements when starting your project.

Clear priorities. A practical next step.

Tell us what your business relies on, what concerns you and what you want to achieve. We will discuss the right starting point and agree the scope before work begins.

Ste 4, 25 Township Drive, Burleigh Heads QLD 4220. Office visits by appointment.