Need IT support, Managed IT Services, cybersecurity, Microsoft 365, business connectivity or computer assistance? Tell us what you need and our team will help determine the right next step.
PCFIXIT Business IT Solutions is based in Burleigh Heads and supports businesses throughout the Gold Coast, together with limited residential computer support.
Whether you need help with an existing IT problem or want to discuss a longer-term technology solution, contact our team and we will point you in the right direction.
Business and residential enquiries often require different support pathways. Tell us what you need and we can direct your enquiry appropriately.
For organisations requiring professional IT support, managed services, cybersecurity, cloud, communications or technology consulting.
Limited residential support is available for suitable computer and home technology problems throughout nearby Gold Coast areas.
Existing ProactivCare clients should submit support requests through the PCFIXIT Client Portal. This helps ensure your request is logged correctly and directed to the appropriate support team.
Website enquiries are reviewed during normal business hours. Response times vary depending on the nature of the request, availability and whether the enquiry relates to an existing support arrangement.
Provide enough information for us to understand what you need help with.
Our team reviews the enquiry and determines the appropriate support or consultation pathway.
We will contact you during business hours where follow-up information or the next step is required.
Complete the enquiry form with as much useful information as possible. A member of the PCFIXIT team can then review your enquiry and determine the appropriate next step.
This form is for general enquiries and new support requests. Existing ProactivCare clients should use the PCFIXIT Client Portal to submit support requests.
The contact form should not be relied upon for urgent or emergency notifications.
Complete the form below and our team will review your enquiry during business hours.
PCFIXIT Business IT Solutions is based in Burleigh Heads on the Gold Coast. Our location provides a convenient base for business IT services and suitable in-office computer support.
Please contact us before bringing computers, networking equipment or other hardware to the office so the appropriate appointment can be arranged.
Get DirectionsPCFIXIT is based in Burleigh Heads and supports businesses across the Gold Coast and surrounding areas. Remote support may also be available more broadly depending on the service and technical requirements.
PCFIXIT provides different support options depending on whether the issue can be handled remotely, needs to be investigated onsite or requires equipment to be assessed at our Burleigh Heads office.
Suitable software, Microsoft 365, email, Windows and configuration issues may be investigated remotely.
Onsite assistance is available where the problem needs to be investigated at the business or property.
Suitable computers and equipment can be assessed at our Burleigh Heads office by prior appointment.
Yes. PCFIXIT primarily provides business IT support, Managed IT Services, cybersecurity, Microsoft 365, networking and related technology services. Limited residential computer support is also available for suitable issues.
Yes. Please contact PCFIXIT before bringing computers, networking equipment or other hardware to our Burleigh Heads office so the appropriate appointment can be arranged.
Yes. Many software, Microsoft 365, email, Windows and configuration issues can be investigated remotely, depending on the nature of the problem.
Yes. Onsite support is available where the issue reasonably needs to be investigated at the business or property, including suitable network, Wi-Fi and infrastructure issues.
Yes. PCFIXIT provides Managed IT Services through ProactivCare together with cybersecurity, Microsoft 365, backup, monitoring and technology-management services.
Yes. PCFIXIT provides support and solutions for 3CX, business VoIP, NBN for Business, Enterprise Ethernet and related business connectivity requirements.
Existing ProactivCare clients should submit support requests through the PCFIXIT Client Portal so the request can be logged and directed appropriately.
Tell us what is happening, what type of support you need and whether the enquiry relates to a business or residential environment. We will help determine the appropriate next step.