PCFIXIT Business IT Solutions · Gold Coast · Established 2007
Reduce unwanted email and strengthen mailbox security
Spam wastes staff time. Phishing and impersonation can create a larger business risk. PCFIXIT helps you review email filtering alongside account protection and practical reporting steps.
Burleigh Heads office by appointment · Phone 07 5522 1120
Start with the messages and accounts you use
Tell us which email platform you use, how many mailboxes you manage and what staff are seeing. We can discuss spam filtering, suspicious-message handling and administration suited to your environment.
- Review existing filtering and quarantine settings.
- Consider account protection and multi-factor authentication.
- Review domain email authentication and authorised senders.
- Agree how staff report suspicious messages and request help.
Keep legitimate messages moving
Filtering needs ongoing administration. False positives, changed suppliers and new applications can affect delivery. We discuss who checks quarantine, who approves exceptions and how delivery issues are investigated.
Plan for messages that get through
No email filter blocks every threat. Combine filtering with staff awareness, account controls and a clear response process. If you suspect an account compromise, call us and explain what happened; support availability and scope depend on your arrangement.
Questions before you enquire
Will this stop every scam email?
No. Filtering reduces risk but cannot guarantee that every malicious message is blocked. Account protection and staff reporting remain important.
Can you review email delivery problems?
Yes. Tell us which messages are affected, the sending and receiving domains and any error messages. Avoid forwarding passwords or sensitive information through a general enquiry.
Is email security included in managed IT?
Inclusions depend on the selected plan and agreed scope. We can review your current setup and confirm what is included in a proposal.
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PCFIXIT is based at Ste 4, 25 Township Drive, Burleigh Heads QLD 4220. Office visits are by appointment.
Discuss the right next step
Tell us what you need, your location and the systems involved. We will discuss suitability, scope and the next step before work is agreed.