Is Office 365 now called Microsoft 365?
Microsoft has changed the branding of a number of its
productivity subscriptions over time. Many services that
businesses historically referred to as Office 365 are now
marketed within the Microsoft 365 product family.
PCFIXIT focuses on Microsoft 365 Business solutions for
organisations.
Is Microsoft 365 Business better than POP or IMAP?
They are different types of technology. POP and IMAP are
protocols for accessing email. Microsoft 365 Business can
provide Exchange Online business email together with
identity, authentication, administration and collaboration
capabilities. For organisations requiring more than a
basic mailbox, Microsoft 365 Business generally provides
a much broader platform.
Is POP email secure?
POP itself should not be treated as a security platform.
The security of a POP-based email service depends on the
provider, encryption, authentication and configuration.
Legacy or poorly configured implementations may introduce
additional risk.
Is IMAP email secure?
IMAP can use encrypted connections and can form part of
a securely configured email service. However, IMAP itself
does not provide the broader identity, authentication,
access-management and security capabilities available
through Microsoft 365 Business.
Why use Exchange Online instead of IMAP?
Exchange Online provides integrated business email,
calendars, contacts, shared mailboxes and administration.
IMAP primarily provides access to mailbox content and does
not by itself provide those broader business capabilities.
Does Microsoft 365 Business support Microsoft Authenticator?
Yes. PCFIXIT uses Microsoft Authenticator as part of its
standard Microsoft 365 Business authentication approach,
subject to the customer’s environment and configuration.
Does Microsoft 365 Business support passkeys?
Microsoft provides modern passwordless and phishing-resistant
authentication capabilities. PCFIXIT uses passkeys where
supported and appropriate for the customer’s environment.
Can Microsoft 365 Business use shared mailboxes?
Yes. Exchange Online supports shared mailboxes, allowing
authorised users to work with addresses such as accounts@,
sales@ or support@ without sharing a common mailbox password.
Licensing and configuration requirements should be assessed
for the particular environment.
Can PCFIXIT migrate POP or IMAP email to Microsoft 365 Business?
Yes. PCFIXIT can assess suitable POP and IMAP environments
and help plan a migration to Microsoft 365 Business.
Migration requirements vary depending on the existing
hosting platform, mailbox data, domains, DNS, devices
and other factors.
Does Microsoft 365 Business include backup?
Microsoft provides service resilience and various retention
and recovery capabilities, but organisations should separately
assess whether independent Microsoft 365 backup is required
to meet their business-continuity and recovery objectives.
Is Microsoft 365 Business suitable for a new business?
Yes, depending on the organisation’s requirements.
Establishing professional email, user identities, secure
authentication and central administration from the beginning
can make it easier to add employees and services as the
business grows.
